- Take the next step toward a career in hospitality management
- Discover our different postgraduate and master's programs
- Learn more about internships and career opportunities
- Get a glimpse of our campuses and a taste of the student experience
- Interact virtually with our faculty and students and ask all your burning questions
Holding a Master of Arts in Education and a bachelor’s degree in Hotel Management, Mr. Taffin, as an empathetic and supportive leader for almost 10 years, has been guiding young bachelor students in their educational path, encouraging their development and assisting them in reaching their full potential. Focused on providing an outstanding learning journey, he combines 20 years of international leadership experience in the hospitality and spa industry for prominent brands like Ritz-Carlton, Six Senses and Relais Chateau. Prior to his role in SHMS, Mr. Taffin has worked in large, fast-paced hotels and restaurants in South America and Europe, to boutique luxury properties in French Polynesia and the Middle East. Mr. Taffin is also fluent in five languages.
As a passionate Quality and Learning Development luxury hospitality professional, Robert is looking back with more than 20 years of industry experience in various leadership positions that started with a BA Degree Hotel Administration at the University of Nevada (USA). With a strong Human Resources and multi-cultural background which has enabled Robert to accept a wide variety of positions worldwide in International Hospitality from Las Vegas to Chicago to Paris to Verbier. Robert was a certified Master Trainer with Starwood Hotels and was a member of W Hotels Worldwide HR opening teams in Paris and Verbier. Robert joined SHMS/IHTTI as a Lecturer in 2015 and is now Head of Career Services with SHMS/ IHTTI.
A Swiss “hôtelière diplomée” with extensive hospitality business experience in operations, training and development and a destination portfolio including New York, Geneva, Zurich, Moscow and Central Asia, Andrea Leuenberger holds an MBA from Ecole hotelière Lausanne, an MA in Education and Certificates of Design Thinking Studies. Fluent in five languages, Andrea Leuenberger’s areas of expertise are Quality Operations Management (Rooms, F&B, luxury property openings, city and resorts), Financial Decision Making, Economics, Experience Design and Business Planning.
With first degrees in the social sciences, Dr. Janani Ganapathi’s career started with the United Nations organizations, followed by broadcasting stations and organizations, and finally higher education institutions. She further obtained a Ph.D. from the Queensland University of Technology (Australia) in the area of education. She has since been engaged in various transdisciplinary research projects as well as teaching. Dr. Ganapathi is also an Associate Fellow (of teaching) of the Higher Education Academy (United Kingdom), and a QM Research Fellow of the Queensland University of Technology (Australia). At SHMS, she manages the PGD, MIB and MSc programs.
Nektarios Lykopantis is a dynamic hospitality professional with over 20 years of international management experience in various hotels. He has a strong background in all aspects of food & beverage and hotel operations in properties like Choice Hotels Europe, AccorHotels, Harrods Ltd, and Luxury Resorts. Nektarios holds a master’s degree in education from the University of Derby and a master’s in international hotel management from César Ritz Colleges Switzerland. He joined Swiss Hotel Management School in 2013 as a lecturer, then later took over the management of the master’s degree program in Caux.
Gabriela, from Brazil, completed her Bachelor of Arts (BA) in Hospitality and Events Management at SHMS and is now doing her Master of Science (MSc) in International Hospitality Management. She will be sharing her study experience and be available to answer your questions.
Helen, from Hong Kong, is a student of the Master of Arts (MA) in International Hotel Business Management at SHMS, Caux campus since September 2021. She will share her study experience and motivation, and will be available to answer questions.
Zoey, from China, has already completed her postgraduate diploma and internship, and is currently doing the Master of International Business (MIB) in Hotel, Resort, and Wellness Management. Zoey is looking forward to sharing her study experience and answering your questions.