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COVID-19 Guidelines

COVID-19: WHAT YOU SHOULD KNOW

Updated 15th April 2021

In response to the latest Swiss federal safety measures to combat COVID-19, the following changes will be made effective from Monday 19th April until further notice. All theory classes will go online in our Virtual Learning Environment (VLE), and practical sessions that require a physical presence will continue at a reduced size. We continue to be in regular contact with the Swiss Health Authorities to ensure we are implementing the latest health and safety initiatives.

HEALTH AND SAFETY

  • What is Swiss Education Group's response to the latest Federal safety measures (14th April) to combat COVID-19?  
    • Following the Swiss Federal authorities' announcement and in line with the latest safety guidelines, we are delighted to announce that we intend to resume face to face classes from Monday, April 26, 2021. All classes will now be delivered face-to-face and through our Virtual Learning Environment (VLE). 
    • All students and staff will continue to adhere to health and safety guidelines on campus - keeping distance, washing hands, and wearing masks.
    • We are in regular contact with the Swiss Health Authorities to ensure we are implementing the latest health and safety initiatives.  
    • We have communicated the latest measures to our students and staff across all campuses, advising on best practice protocols and regularly sharing  the most up-to-date information.  
    • The following changes to class delivery will be in place pending further federal decisions: 
      o    Practical classes continue face-to-face (reduced session size)
      o    Theory classes continue through live streaming on our Virtual Learning Environment (VLE)
      o    Students have access to accommodation, food, and leisure activities (as permitted by authorities)
    • New boarder entry requirements, including a Negative test result prior to arrival. 
  • What type of Health & Safety procedures should I follow as I travel to campus?
    • Help us help you - with the three W's - Wash hands, Watch your distance, Wear a mask.
    • Wear a mask to keep your nose and mouth covered when in public settings, including public transportation and transportation hubs such as airports and stations. It is mandatory to wear a face mask when using or waiting for public transportation in Switzerland (airports, train, bus, boat, cable-cars, etc.). You must also wear a mask outside entrances to restaurants, shops & busy pedestrian zones, and whenever it is not possible to keep the recommended (1.5 m) distances. More detailed information can be found here.
    • Avoid close contact by staying at least 1.5 meters from anyone who is not from your household.
    • Wash your hands often or use hand sanitizer (with at least 60% alcohol). 
    • Avoid contact with anyone who is sick.
    • Avoid touching your eyes, nose, and mouth. 
  • What should I expect when I arrive on campus?
    • On arrival on campus, students will have their temperature checked, complete a health survey, receive health and safety information, and a face mask.  
    • Anyone presenting with flu, fever, breathing difficulties, or respiratory problems will immediately quarantine on campus, and all necessary support will be provided. 
    • Quarantine on campus is mandatory for students arriving from this list of countries and areas updated and valid from the 19th April 2021.
    • For all other regions and for students who leave campus during the term break for more than 48 hours:
      o    Students must take a certified PCR Covid-19 test within 72 hours of arrival and provide proof of test results or,
      o    Quarantine until taking a Covid-19 test, arranged by the school at the student's expense (approximately CHF 150), quarantining until results are available (typically within 48 hours).
       
    • Students will receive information in a dedicated induction session during arrival weekend, including Student Counsellor opening hours, contacts for medical advice, etc. Students will also complete any outstanding forms, such as emergency contacts, medical history forms, etc.  
    • In the interest of safety, staff, students, and preapproved visitors must wear face masks in public areas. 
  • What type of Health & Safety measures can I expect on campus?
    • Face masks are mandatory in all public areas (including classrooms). Masks must be worn while in the restaurant and only removed once seated at the table. 
    • Hand sanitizers and face masks are available to everyone on all campuses and in all administrative offices. 
    • Temperature checks are carried out daily on all staff, students, and preapproved visitors. Checks take place at the campus reception area, where a face mask is also provided.
    • We encourage everyone to maintain strict social distancing (in Switzerland, the minimum distance is 1.5 meters). The use of approved disinfecting products is encouraged.
    • Download the SwissCovid tracing app (on Google Play Store or Apple Apps Store
    • All external visitors are required to seek formal approval before considering visiting campus. 
    • Additional cleaning and disinfection of campuses, particularly public areas.  
    • Every student, staff member, and preapproved visitor must fill out a health questionnaire before entering our campus premises. Staff or visitors showing symptoms of flu, fever (38°C+), breathing difficulties, or respiratory problems will not be allowed on campus. 
    • Class group timetables are arranged to have a steady flow of students at meals and optimize restaurant space. 
    • Priority medical appointments are available for any student who require medical assistance – please contact the Front Desk or the Residential Management Team. 
    • We have minimized large public gatherings and unnecessary social activities. Any activity outside regular classes and meals is monitored. We continually follow the latest governmental mandates.
  • When do I need to self-quarantine?
    • Students entering Switzerland from high-risk regions must quarantine for ten days until further notice. The list of high-risk countries is updated regularly by the Swiss government. This regulation also applies to anyone who has visited/spent time in the listed countries in the previous 14 days.  
    • For all other countries & if students go off-campus for more than 48 hours:
      o    Students must take a certified PCR Covid-19 test within 72 hours of arrival and provide proof of test results or,
      o    Quarantine until taking a Covid-19 test, arranged by the school at the student's expense (approximately CHF 150), quarantining until results are available (typically within 48 hours).
    • Exceptions to the quarantine requirement: anyone who has transited through and spent less than 24 hours in a country or area with an increased risk of infection.
    • Quarantine, when required, takes place on campus. The academic and operations teams will provide you with all the necessary support during this time. 
    • Any student who is in self-quarantined on campus will be required to stay in the provided accommodation. They will not be permitted to interact with any other person. A staff member will check up on students in self-quarantine each day to follow up on the daily preventative measures and provide meal service. 
    • Students who are worried that they may have flu-like symptoms should phone the student counselor and, if not available, the resident manager who is available 24/7. 
    • If the Swiss authorities ask you upon arrival - please provide your school address as the location where you will quarantine. 
      César Ritz Colleges Switzerland, Route Cantonale 51a, CH-1897 Le Bouveret. Phone: +41 24 482 82 82
      Culinary Arts Academy, Switzerland, Route Cantonale 51a, CH-1897 Le Bouveret. Phone: +41 24 482 82 82
      César Ritz Colleges Switzerland, Englisch-Grusse-Strasse 43, CH-3902 Brig-Glis. Phone: +41 27 922 04 04
      César Ritz Colleges Switzerland, Löwenstrasse 16, CH-6004 Luzern. Phone: +41 41 399 00 00
      Culinary Arts Academy Switzerland, Löwenstrasse 16, CH-6004 Luzern. Phone: +41 41 399 00 00
      Hotel Institute Montreux, Avenue des Alpes 15, CH-1820 Montreux. Phone: +41 21 966 46 46
      Swiss Hotel Management School, Rue du Panorama 2, CH-1824 Caux. Phone: +41 21 962 95 55
      Swiss Hotel Management School, Avenue Léopold de Reynier 2, CH-1854 Leysin. Phone: +41 24 493 26 00
  • Is COVID-19 PCR testing available while on campus?
    • Yes, it is possible to get tested in case of concern or if any symptoms are being displayed (there may be a cost incurred). For further details, please refer to the Student Counsellor. 
    • PCR testing is carried out by a Doctor, with results available within 24 – 48 hours. 
    • Students awaiting results must self-quarantine.
  • Does a negative PCR test result or Covid-19 vaccination exempt from the Quarantine requirement?
    • No, as per Swiss Federal directive all persons coming from countries on the high Risk list must quarantine. As Negative test result does not completely rule out infection and vaccination provides protection from the disease, it is however not clear whether it prevents you from infecting other people. 
  • Self Tests
    • As of 7th April each student is entitled to 5 tests every 30 days free of charge. The self-antigen test is available at your local pharmacy upon presentation of the health insurance card. 
    • Please note: The self-test is not a substitute to the hygiene and social distancing but an added layer of protection. The self-test should be done in advance of activities of organized group events (such as outdoor BBQ or table tennis tournament), while respecting the social distancing measures. To make sure the self-test is done correctly an official instructional video has been created by the Swiss authorities.
    • In the following situations, it is NOT advised to use a self-test and instead to get tested by a medical professional:
      o    If you show coronavirus symptoms.
      o    If you have had contact with someone who has tested positive.
      o    If you are in quarantine
      o   If you need a negative test result to enter Switzerland. Only a PCR test is accepted.
  • What if I have more questions? Where should I go for answers? 

PROGRAM ARRANGEMENTS

  • Who do I contact if I have questions related to starting my programme or continuing my studies and internships?
  • What arrangements are in place for Summer Term in CRCS, HIM, CAAS?
    • Students arriving on campus

      Check-in Weekend2-4th of July.
      The official starting date for classes is Monday 5th of July.
      Late arrivals: Students may arrive up to 1 week late, with prior approval from the Dean, but must participate in classes from Monday 5th of July.
      Covid-19 testing
          o    A list of countries and areas requiring quarantine updated here and valid from the 19th April 2021
          o    For all other regions & students, off-campus for more than 48 hours:
                    •    Students must take a certified PCR Covid-19 test within 72 hours of arrival and provide proof of test results or,
                    •    Quarantine until taking a covid test, arranged by the school at the student's expense (approximately CHF 150.-), quarantining until results are available (typically within 48 hours).
    • What if I am delayed arriving on campus?

      We understand that students may face delays arriving in Switzerland due to covid-19 related travel restrictions. Students who face delays may begin their program off-campus through our Virtual Learning Environment (VLE) and join on-campus once circumstances allow and at any time during the term. 
    • Students starting the term off-campus due to arrival delays and live streaming through our VLE must:

      Email your Dean for approval for off-campus study if delayed, no later than June 28th, 2021.
      Participate in Virtual Check-in weekend between Friday 2 - Sunday, July 4.
      Join classes from Monday, July 5, attend live streaming of classes and participate in virtual group activities (Students should ensure adequate infrastructure in place to participate in class and group activities, e.g., adequate wifi) 
      Email your Dean to confirm your arrival on campus at least one week in advance. 

ADMINISTRATION AND FINANCES

  • The current economic situation has caused difficulty for me in paying my fees. Is any financial assistance available? 
    • For students requiring financial assistance, new or returning in 2021, we lower registration fee requirements, offer a favourable payment plan without additional cost, and extended financial aid. All payment plan and financial assistance inquires can be addressed Mr. Jean-Christophe Isenschmied.
  • If I defer academic term/semester, who should I contact to inform/receive information?
  • Will I be charged for health insurance if I am not on campus? 
    • Yes. According to Swiss Health Insurance regulations, if the B Permit remains valid, students need to keep their health insurance plans. 
  • If I decide to defer my intake, what will happen to my B Permit?
    • The B Permit will be cancelled, and you will have to re-apply for a visa.
  • If I am in Switzerland, will my health insurance cover me if I fall ill with COVID-19?
    • Yes. You will be fully insured by your school's insurance company and be fully treated in Switzerland.
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